Zoom Security

As users of our institutional Zoom account for “Meetings,” there are many approaches we can use to prevent unwanted intrusions or “Zoom bombings” from happening in our virtual classes and events. We want Concordia meetings and classes to be safe and welcoming for everyone.

Here are a few safeguards we recommend using with Zoom Meetings:

When you are a participant

  • Be sure to sign into your Concordia (CUWAA) Zoom account. Anyone with a CUWAA e-mail can connect through our account. After you have downloaded a Zoom client, follow these instructions to sign into your CUWAA Zoom account: Sign into CUWAA Zoom Account Instructions
  • Do not share the links to any Meeting with those outside our community.

When you are a planner or host for an event

  • Do not post your link on social media, a website, or any public spaces\
  • Keep your Zoom app on your computer updated to the most recent software (click on your name icon, then “check for updates.”
  • Require your CUWAA participants to connect their device to their CUWAA account and automatically bypass the waiting room:
    Sign into CUWAA Zoom Account Instructions
  • For an added layer of security, edit the meeting settings to automatically generate a unique meeting id (do not use your personal meeting id or PMI) and  set a passcode for the meeting so only users with the invite link or passcode can join.
  • For persons outside the university, when they join they will be admitted to the waiting room. Take caution when admitting people from the waiting room.
    • Closely check the names of the people you allow in from the waiting room. All verified CUWAA accounts bypass the waiting room, including students if they are using their CUWAA account.
    • If you have a few non-CU persons you are inviting, find out the name used by their device so you can identify them before you admit them from the waiting room.
    • If you wish to invite a number of persons that do not have CUWAA e-mails, consider using the Zoom registration process so you have information on participants prior to their arrival in the waiting room.  Set up or edit your non-recurring meeting at cuwaa.zoom.us with “registration” required (check the box). This means you will collect information from everyone seeking the link.  Instructions for using the registration process
    • If you have a significant number of persons outside CUWAA, inquire about using the CU Webinar License forpublic Zoom Webinars have more built in security features as attendees cannot use audio.  Contact me, sean.young@cuw.edu for more information.
  • When you are hosting Meetings, use your account setting options at cuwaa.zoom.us to minimize potential intrusion from someone set on disturbing your meeting, and use the in-meeting Security features once the Meeting is underway.
    • In the settings area, enable “mute all participants when they join a meeting” so that they will need to request the ability to talk which will also share their video. In Meeting Security Options
    • Under in-meeting basic settings, enable screen sharing, but identify “host only” and then you can grant “share screen” rights to individuals in your meeting when it’s appropriate.
    • Use the Security icon in your Meeting controls bar to remove anyone who is causing trouble.  Use the option “Suspend Participant Activities” to turn off all participants video, audio, ability to share screens, and locks the Meeting.
    • During the Meeting, ask a co-host to watch for intrusions and be prepared to eliminate anyone disrupting the Meeting and report that user to Zoom.
    • In-meeting security features are explained here In Meeting Security Options

If you need help with accessing or using Zoom, call the HELP Desk at Mequon at 262-243-4357 or (866) 849-4272 or e-mail ithelpdesk@cuw.edu

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