Embody our Christian mission and display hospitality and generosity

• Our commitment to students means that our Christ-like care and concern for students is inherent and apparent
• We are at our best when we carefully guide students to fulfill their professional and personal callings

Presenter: Mike Brown

Recording: https://youtu.be/hdLB9ZUXSQU

Demonstrate student-centered communication

• We communicate with students clearly, accurately and promptly
• Our communication with students is thoughtful; we listen actively and speak with kindness

Presenters: Scott van Ornum, Lori Woodall

Recording: https://youtu.be/LaDNSltU5RQ

Serve students and meet their needs, wherever and whoever they are

• We treat our students fairly, equitably and generously as our neighbors
• We meet our students where they are, recognizing that all are God’s children who are here by His purpose

Presenters: Eugene Pitchford, Colleen Fenno

Recording: https://youtu.be/BeOg1UAvqnE

Provide accurate, timely information

• We follow our own policies about attendance, grading, and syllabi, recognizing that accuracy and timeliness in these matters helps students to succeed
• Our syllabi and Blackboard course sites are welcoming learning environments and complement the classroom experience

Presenters: Katrina Serwe, Susan Gallanis, Amanda Reitz

Recording: https://youtu.be/OWHnE5t7O6o